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Privacy Policy

Last update: November 2025

Welcome to WDT. This Privacy Policy explains what personal information we collect, why we collect it, how long we keep it, and what rights you have under GDPR when using our website windrivertool.co.uk.

Information We Collect

We collect the following types of data:

Personal details
Name, email address, phone number, and any information shared through our forms or when contacting us.

Automatically collected information
IP address, browser type, operating system, referral source, pages viewed, and time spent on our website. This information is collected through cookies and tracking tools.

Cookies and similar technologies
Cookies help the website remember preferences and understand how visitors use the site. You can accept or reject non-essential cookies when you first visit our website, and can change your choice anytime through the Cookie Settings link in the website footer.

How We Use Your Information

We use your information for the following purposes:

  • To operate and maintain the website
  • To reply to messages and service inquiries
  • To improve content and website performance
  • To send updates and promotional emails if you choose to subscribe
  • To prevent fraud, spam, and security risks
  • To meet legal and regulatory requirements
     

We do not use your personal information for any purpose that is incompatible with the reason it was originally collected.

Information Sharing and Disclosure

We do not sell personal information.

We may share information only with:

  • Website hosting and customer support providers
  • Analytics services used to understand website traffic
  • Email service providers if you subscribe to our updates
     

Information may also be shared if required by law or court order. We share only what is needed for the third party to perform their service.

Data Retention

We retain your personal data only for as long as required for the purpose collected:

   Data Type

  Retention Period

   Contact form entries

  12 months

  Newsletter subscription

  Until the user unsubscribes

  Analytics data

  Based on browser and cookie settings

  Legal and financial records

  Up to 6 years

After the retention period, information is deleted or anonymised.

Your Rights Under GDPR

Every user in the UK and EU has the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing in specific cases
  • Object to the use of your information for marketing
  • Withdraw consent for email marketing at any time
  • Request transfer of your information to another provider (data portability)
     

You may send any of the above requests to info@windrivertool.co.uk.

Children’s Privacy

We do not collect information from individuals under 16 years old. If data was submitted by a child by mistake, contact us, and it will be removed.

Security

We take practical and administrative measures to protect personal information from unauthorised access or misuse. However, no system can guarantee complete security.

Links to Third-Party Websites

Our website may include links to other websites. They operate under their own privacy rules. We are not responsible for their policies or practices.

Changes to This Policy

If we update this Privacy Policy, the latest version will be posted on this page. If changes impact the way personal data is handled, we may notify visitors through the website or email.

Contact Information

For questions about this Privacy Policy or to make a data request, contact:

info@windrivertool.co.uk